企业从云数据仓库(cloud data warehouses)中学到了一课:他们把数据和算力都交给了别人,之后却眼睁睁看着自己业务中最具战略价值的资产——运营方式——变成了别人的杠杆。这才给 Iceberg(格式/生态)创造了机会。 “骗我一次就够了……” 如今的企业领导者已经意识到,公司需要一个全新的 AI 系统记录层(system of record),以上下文数据库(context database)**的形式来服务 AI agents。 上下文数据库分为两类(如第一张图): 1. 运营型上下文数据库(Operational Context Databases) 用于存储标准操作流程(SOP)和组织内部知识,例如: * 客户打电话要求重置密码时应该怎么处理 * 法务在审查新客户的 NDA 时该如何走流程 * HR 如何回答新员工关于期权归属(vesting)的提问 这些流程都代表着企业的商业机密与知识产权,是关键资产。通过把这些内容从员工脑中提取出来并固化,可确保流程的连续性,并构建可持续、可防御的资产。 2. 分析型上下文数据库(Analytical Context Databases) 这是对“语义层(semantic layer)”的进一步演化: 它们存储对关键指标的定义与计算方式,例如: * 收入(revenue) * 客户获客成本(CAC) 语义层告诉 AI:“数据是什么”,而分析型上下文数据库则教 AI:“如何推理这些数据” AI 代理架构:协调器 + 反馈回路 Steven Talbot 最近在 Omni 上的 agentic analytics 架构文章指出: 系统中有一个协调器(coordinator)机制,会根据: * 当前的问题 * 返回的结果 * 已尝试的方法 * 来决定下一步使用哪些工具。 运营型与分析型上下文数据库的关键不在于“数据库”本身,而在于内部的反馈循环(feedback loops)。 Steven 的系统能够: * 在执行过程中动态调整 * 出错时自动重试 * 在得到有用结果时主动停止 这会形成一个不断提升准确率的循环:更高准确率 → 更高信任 → 更高采用率 → 更多反馈 → 更好的数据库。 拥有最佳反馈循环的企业,将构建出最有价值的上下文数据库。 上下文数据库 = AI 驱动的下一代流程自动化基础设施 上下文数据库将推动未来的流程自动化,体现 AI 在劳动体系中的真正价值。 这是 RPA(机器人流程自动化)的进化版: RPA + 流程发现(process discovery) + 非确定性(non-determinism) 非确定性对于 AI agents 的成功至关重要: * 它允许处理例外情况 * 避免第一代 RPA 系统遇到的失败模式 * AI agents 擅长摄取大量内容并对其进行推理 从人工上下文构建 → 自动化上下文平台:不可逆趋势 企业很快将从人工构建上下文的方式,全面转向自动化上下文平台。 上下文数据库未来将: * 以独立产品形式销售 * 或作为平台功能进行捆绑 最终,企业将从这一转型中受益:拥有可随时间不断进化、不断变得更好的系统。 Enterprises learned a lesson from cloud data warehouses. They handed over both data & compute, then watched as the most strategic asset in their business, how they operate, became someone else’s leverage, which created an opportunity for Iceberg. Fool me once… Leaders have recognized their companies need a new system of record for AI agents in the form of a context database. There are two different kinds of these context databases : (first image) Operational context databases store standard operating procedures & institutional knowledge : when a customer calls about resetting a password, when legal reviews an NDA with a new prospect, when HR answers questions about options vesting for a new hire. All of these processes represent trade secrets & intellectual property, which are key assets for a business. Capturing them from employees ensures continuity in processes & builds a sustainable, defensible asset. Analytical context databases are a semantic evolution of semantic layers : they contain definitions & calculations for metrics like revenue or customer acquisition cost. Semantic layers told AI what data meant. Analytical context databases teach AI how to reason about it. Steven Talbot’s recent piece on Omni’s agentic analytics architecture describes : a coordinator mechanism, which decides which tool to use next based on the question, the results, & what’s already been tried. The key to both operational & analytical context databases isn’t the databases themselves. It’s the feedback loops within them. Steven’s system adapts mid-flight, retries when things break, or stops when it has something useful to show. This creates an ever-improving cycle of accuracy. Accuracy creates trust. Trust creates adoption. Adoption creates more feedback. Companies that develop the best feedback loops will build the most valuable context databases. Context databases enable the future of process automation, representing the real promise of AI within the workforce. It’s the evolution of RPA (robotic process automation), but it’s RPA & process discovery injected with non-determinism. This non-determinism is essential for the success of AI agents. It allows for exception handling, forestalling one of the failure modes of the first generation of RPA. AI agents are excellent at ingesting large volumes of content & reasoning about them. The move from manual context engineering to automated context platforms is inevitable. Context databases will be sold as standalone products & bundled. Enterprises will come out of this transformation for the better : with evolving systems that improve over time.
目录
观点原文
企业从云数据仓库(cloud data warehouses)中学到了一课:他们把数据和算力都交给了别人,之后却眼睁睁看着自己业务中最具战略价值的资产——运营方式——变成了别人的杠杆。这才给 Iceberg(格式/生态)创造了机会。
“骗我一次就够了……”
如今的企业领导者已经意识到,公司需要一个全新的 AI 系统记录层(system of record),以上下文数据库(context database)**的形式来服务 AI agents。
上下文数据库分为两类(如第一张图):
- 运营型上下文数据库(Operational Context Databases)
用于存储标准操作流程(SOP)和组织内部知识,例如:
- 客户打电话要求重置密码时应该怎么处理
- 法务在审查新客户的 NDA 时该如何走流程
- HR 如何回答新员工关于期权归属(vesting)的提问
这些流程都代表着企业的商业机密与知识产权,是关键资产。通过把这些内容从员工脑中提取出来并固化,可确保流程的连续性,并构建可持续、可防御的资产。
- 分析型上下文数据库(Analytical Context Databases)
这是对“语义层(semantic layer)”的进一步演化:
它们存储对关键指标的定义与计算方式,例如:
- 收入(revenue)
- 客户获客成本(CAC)
语义层告诉 AI:“数据是什么”,而分析型上下文数据库则教 AI:“如何推理这些数据”
AI 代理架构:协调器 + 反馈回路
Steven Talbot 最近在 Omni 上的 agentic analytics 架构文章指出:
系统中有一个协调器(coordinator)机制,会根据:
- 当前的问题
- 返回的结果
- 已尝试的方法
- 来决定下一步使用哪些工具。
运营型与分析型上下文数据库的关键不在于“数据库”本身,而在于内部的反馈循环(feedback loops)。
Steven 的系统能够:
- 在执行过程中动态调整
- 出错时自动重试
- 在得到有用结果时主动停止
这会形成一个不断提升准确率的循环:更高准确率 → 更高信任 → 更高采用率 → 更多反馈 → 更好的数据库。
拥有最佳反馈循环的企业,将构建出最有价值的上下文数据库。
上下文数据库 = AI 驱动的下一代流程自动化基础设施
上下文数据库将推动未来的流程自动化,体现 AI 在劳动体系中的真正价值。
这是 RPA(机器人流程自动化)的进化版:
RPA + 流程发现(process discovery) + 非确定性(non-determinism)
非确定性对于 AI agents 的成功至关重要:
- 它允许处理例外情况
- 避免第一代 RPA 系统遇到的失败模式
- AI agents 擅长摄取大量内容并对其进行推理
从人工上下文构建 → 自动化上下文平台:不可逆趋势
企业很快将从人工构建上下文的方式,全面转向自动化上下文平台。
上下文数据库未来将:
- 以独立产品形式销售
- 或作为平台功能进行捆绑
最终,企业将从这一转型中受益:拥有可随时间不断进化、不断变得更好的系统。
Enterprises learned a lesson from cloud data warehouses. They handed over both data & compute, then watched as the most strategic asset in their business, how they operate, became someone else’s leverage, which created an opportunity for Iceberg.
Fool me once…
Leaders have recognized their companies need a new system of record for AI agents in the form of a context database. There are two different kinds of these context databases : (first image)
Operational context databases store standard operating procedures & institutional knowledge : when a customer calls about resetting a password, when legal reviews an NDA with a new prospect, when HR answers questions about options vesting for a new hire.
All of these processes represent trade secrets & intellectual property, which are key assets for a business. Capturing them from employees ensures continuity in processes & builds a sustainable, defensible asset.
Analytical context databases are a semantic evolution of semantic layers : they contain definitions & calculations for metrics like revenue or customer acquisition cost.
Semantic layers told AI what data meant. Analytical context databases teach AI how to reason about it.
Steven Talbot’s recent piece on Omni’s agentic analytics architecture describes :
a coordinator mechanism, which decides which tool to use next based on the question, the results, & what’s already been tried.
The key to both operational & analytical context databases isn’t the databases themselves. It’s the feedback loops within them.
Steven’s system adapts mid-flight, retries when things break, or stops when it has something useful to show. This creates an ever-improving cycle of accuracy. Accuracy creates trust. Trust creates adoption. Adoption creates more feedback. Companies that develop the best feedback loops will build the most valuable context databases.
Context databases enable the future of process automation, representing the real promise of AI within the workforce. It’s the evolution of RPA (robotic process automation), but it’s RPA & process discovery injected with non-determinism.
This non-determinism is essential for the success of AI agents. It allows for exception handling, forestalling one of the failure modes of the first generation of RPA. AI agents are excellent at ingesting large volumes of content & reasoning about them.
The move from manual context engineering to automated context platforms is inevitable. Context databases will be sold as standalone products & bundled. Enterprises will come out of this transformation for the better : with evolving systems that improve over time.
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