开始变得……狂热（rabid）了？ — “我们立刻成了狂热的拥护者” — “我们简直震撼到大脑一片空白” — “我们节省了好几天的时间” 作为红杉资本（@sequoia）的一名风投，这正是你梦寐以求、却极少真正听到的那种客户反馈。 而在 Serval（@getserval） 这里，这不只是说说而已，而是有实打实的结果支撑，比如： — 客户看到 60–70% 的请求实现了完全自动化 — IT 团队能够支撑的公司规模扩大到原来的三倍 — 过去需要几个月才能完成的流程，现在只需几个小时 我们上一次看到如此级别的反馈，还是 16 年前，当时我们与 ServiceNow 建立了合作关系。 而现在，我们非常高兴能与 Serval 合作，并在其 B 轮融资前提前入局 —— 这让我们有机会与创造出这些成果的、令人难以置信的创始人和团队并肩工作。 going… rabid? — "we immediately became rabid advocates" — "we had to scrape our brains off the wall" — "we’ve saved days" as a venture investor at @sequoia, that’s the type of effusive customer feedback you dream of. and rarely hear. and in @getserval's case, it’s not just talk. It’s because of results like.. — customers seeing 60–70% of requests fully automated — IT teams handling their companies tripling in size — workflows that used to take months now taking hours the last time we saw feedback like this was 16 years ago, when we partnered with ServiceNow now, we’re delighted to be partnering with Serval, pre-empting their Series B — giving us the chance to work with the unbelievable founders and team behind these results!