Codie Sanchez Points Out AI Voice Agents as the Biggest Opportunity in Underrated Businesses
Codie Sanchez believes that the most overlooked AI opportunity in the next 24 months is voice agents for boring businesses.
In the U.S., HVAC, plumbing, and pest control companies often send calls to voicemail after 5 PM. An AI voice agent can handle calls and appointments around the clock.
Most small business owners have never heard of this technology and are unaware of how to deploy it. Those who package solutions and sell them to 500 such businesses will quietly become wealthy.
The current adoption rate among small business owners is less than 5%, resulting in potential losses of tens of thousands of dollars each month due to missed calls during nights and weekends.
Source: Public Information
ABAB AI Insight
Codie Sanchez has long focused on acquiring "boring businesses" and has previously promoted education and acquisitions for small business owners through Contrarian Thinking and CT Venture Capital, helping several investors establish a foothold in traditional service industries and achieve stable cash flow growth.
On the capital path, she suggests packaging AI tools into plug-and-play products, charging local service providers implementation fees and monthly subscription fees, and quickly replicating 500 clients. The motivation is to fill the digital gap for SMEs with low technical barriers while avoiding competition in the consumer AI red ocean.
Similar to her previous asset acquisition cases in car washes and laundromats, or early SaaS companies selling CRM tools to trade industries, AI voice agents are currently in the early expansion phase of penetrating from enterprise-level (like ServiceTitan) to small local service providers.
ABAB News · Cognitive Law
True wealth lies in the calls that others are unwilling to take, rather than in shiny code. The more boring the technology, the longer it sells after being packaged, and the quieter it is. While most chase trends, a few make money by putting tools into drains and air conditioning units, thus earning all the night shift money.