Grab CFO: AI Boosts Product Delivery Speed by Three Times and Raises Forecast

Grab's Chief Financial Officer stated that AI tools have helped the company triple its product delivery speed, leading to an upward revision of its full-year financial forecast. In May 2026, after reporting better-than-expected first-quarter revenue, Grab raised its full-year profit forecast from previous guidance, driven primarily by cost-cutting measures and strong demand for ride-hailing services. AI integration has deeply penetrated operations: the Coach AI assistant provides 24-hour delivery optimization suggestions for delivery partners, while JITA technology reduces waiting times to enhance unit efficiency and supports hands-free voice operations. Source: Public Information